Wireless Nerds

Privacy Policy

Last updated: April 2026

Who We Are

Wireless Nerds is an authorized Bell dealer located at 3346 Keele St, North York, ON M3J 1R3. This policy explains how we collect, use, and protect your personal information when you use our website (https://wirelessnerds.ca) or interact with us in-store.

What We Collect

We may collect the following information when you submit a form, make a reservation, or request a quote:

  • Name — to identify you and personalize your experience
  • Phone number — to contact you about your inquiry or reservation
  • Email address — to send you quote details, follow-ups, or deal alerts (only if you opt in)
  • Service preferences — such as current carrier, plan details, or devices of interest, to help us recommend the best options

We do not collect payment information through this website. All transactions are processed in-store through Bell's secure systems.

How We Use Your Information

  • To respond to your inquiries, reservations, or bill audit requests
  • To follow up on leads and provide personalized phone or plan recommendations
  • To send deal alerts or promotions (only with your consent — you can unsubscribe at any time)
  • To improve our website and services based on aggregate, non-identifying usage patterns

Analytics & Cookies

We use Google Analytics and Meta Pixel to understand how visitors use our site. These tools collect anonymous data such as pages visited, time on site, and general location (city level). This helps us improve our content and marketing. No personally identifiable information is shared with these services through our analytics setup.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can manage Meta tracking preferences through your Facebook ad settings.

How We Protect Your Information

Your data is stored securely using Google Firebase, which provides enterprise-grade encryption in transit and at rest. Access to customer data is restricted to authorized Wireless Nerds staff only.

Your Rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access the personal information we hold about you
  • Correct any inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at info@wirelessnerds.ca or call (416) 637-3419.

Third Parties

We do not sell, rent, or trade your personal information to third parties. When you activate a Bell plan through us, your information is shared with Bell Canada as part of the activation process and is subject to Bell's own privacy policy.

Contact Us

If you have questions about this privacy policy or how we handle your data: