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Delivery Information

1. Delivery timescales
All orders received through Wirelessnerds are processed and, if the stock is available, dispatched within 1 working day of receiving the order. Therefore, your products will usually be with you in just a few days. 

If you place your order before 12 noon Monday to Friday, the goods will be dispatched the same day. Any orders received after 12 noon will be dispatched the following working day.

2. How quickly will my order arrive?
All orders received through Wirelessnerds are processed and, if the stock is available, dispatched within 1 working day of receiving the order.

If you place your order before 12 noon Monday to Friday, the goods will be dispatched the same day. Any orders received after 12 noon will be despatched the following working day.

All orders are either sent by UPS, Purolator and should be with you in 3-5 days.

If you have any queries relating to product availability then contact sales@wirelessnerds.ca

3. Lost Packages
On rare occasions we do experience losses whilst in transit. Please allow 10 days for the package to arrive from the date of dispatch. If this time elapses and the goods do not arrive, please contact your local post office to check that no goods are being held. In the unlikely event that the package is not being held, please contact our Customer Services team who will be happy to assist in sending a replacement. 

Please be aware that if we are not contacted within 30 days, an insurance claim cannot be made and thus you will be unable to claim any loss from Wirelessnerds,

4. Track an order
A tracking # will be sent to you via email when your shipment is dispatched.  If you do not receive a tracking # then please notify us at sales@wirelessnerds.ca and we will provide you with one.